Privacy Policy

1.Important information and who we are

This privacy policy gives you information about how Talent Collective Global Limited, a Company incorporated in Scotland (Company No: SC822100) and having its Registered Office at Hudson House, 8 Albany Street, Edinburgh, Scotland, EH1 3QB collects and uses your personal data through your use of this website, including any data you may provide when you register with us or purchase a product or service or otherwise interact with us.

This website is not intended for children and we do not knowingly collect data relating to children.

Talent Collective Global Limited is the controller and responsible party for your personal data (collectively referred to as ”TCG”, “we”, “us” or “our” in this Privacy Policy).

If you have any questions about this privacy notice, including any requests to exercise your legal rights (as set out below), please contact us using the details set out below.

2.The types of personal data we collect about you

2.1Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• • Identity Data includes first name, last name, any previous names, username or similar identifier, marital status, title, date of birth, gender, skills and experience.
• • Contact Data includes billing address, delivery address, email address and telephone numbers.
• • Financial Data includes bank account details.
• • Transaction Data includes details about payments to and from you and other details of work sourced for you by us or on our behalf.
• • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website.
• • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• • Usage Data includes information about how you interact with and use our website, products and services.
• • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
• • Photographs, Videos and Audio Recordings that you share with us and which you permit us to use on your behalf.

2.2Where you fail to provide personal data

In some instances, we may need to collect personal data by law, or under the terms of a contract we have with you. If you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.

3.How is your personal data collected?

We use different methods to collect data from and about you including through:

• •

  Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • (a) Visit and/or use our website and/or apply for our services;
  • (b) contact us via email, telephone or post;
  • (c) request marketing to be sent to you; or
  • (d) give us feedback.
• • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our Cookies Policy for further details.
• •

  Third parties or publicly available sources. We will receive personal data about you from various third parties as set out below:

  • (a) Technical Data is collected from the following parties: analytics providers such as Google based outside the UK.
  • (b) Financial and Transaction Data is collected from providers of technical services such as Stripe.

4.How we use your personal data

4.1Legal basis

The law requires us to have a legal basis for collecting and using your personal data. Due to the nature of the services we supply and our clients’ requirements, certain decisions may be automated, based upon the information and materials you supply to us when you set up an account with us and create a personal profile. When engaging us to provide you with our services, you specifically acknowledge that the decision to offer you or to reject you for a particular assignment may be automated. We provide our services on the basis that you have given us explicit consent for the aforementioned activities.

Most commonly, we will use your personal data on one or more of the following legal bases:

• • Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you.
• • Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
• • Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
• • Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter.

4.2Purpose for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use the various categories of your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

4.3Direct marketing or offers from us

We may use your Identity and Contact Data to form a view on any job opportunities that might be of interest to you.

You will receive marketing communications from us if you have requested information from us or engaged us to provide you with services and you have not opted out of receiving the marketing.

We may also analyse your Identity, Contact, Technical, Usage and Profile Data to form a view which products, services and offers may be of interest to you so that we can then send you relevant marketing communications.

4.4Third party marketing

We will get your express opt-in consent before we share your personal data with any third party for their own direct marketing purposes. This does not include sending details to Agents or Talent (as may be the case) in respect of work we are seeking for you.

4.5Opting out

You can ask us or third parties to stop sending you marketing messages at any time by contacting us.

5.Disclosure of your personal data

We may share your personal data where necessary with the parties set out below for the purposes set out in the table above:

• • Third Parties as set out at Paragraph 13 of this Privacy Policy.
• • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

In all cases, we only share your personal data with third parties where it is essential to carry out a service on your behalf (e.g. pitching your services to third parties and corresponding with third parties regarding your suitability for and/or performance of a specific role).

We will only share Special Categories of Personal Data about you (e.g. details about your race or ethnicity, trade union membership and information about your health) with External Third Parties where absolutely necessary and strictly where we have obtained your prior consent on a case by case basis.

6.International transfers

If we transfer your personal data out of the UK to service providers, we ensure a similar degree of protection is afforded to it by ensuring that the following safeguards are in place:

• • We will only transfer your personal data to countries that have been deemed by the UK to provide an adequate level of protection for personal data, namely, countries in the EEA or the USA; and/or
• • We may use specific standard contractual terms approved for use in the UK which give the transferred personal data the same protection as it has in the UK.

7.Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8.Data retention

8.1How long will you use my personal data?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data. For more details see Paragraph 9 below.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9.Your legal right

You have a number of rights under data protection laws in relation to your personal data.

Agents: If you are an agent acting on behalf of an individual, we will need evidence that you have the right to act on the individual’s behalf. We may, at our sole discretion, refuse to deal with you if we are not satisfied that you have the necessary right/authority to act on the individual’s behalf.

You have the right to:

• • Request access to your personal data (commonly known as a “subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• • Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
• • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
• • The absolute right to object any time to the processing of your personal data for direct marketing purposes (see Paragraph 4 for details of how to object to receiving direct marketing communications).
• • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
• •

  Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:

  • (a) If you want us to establish the data’s accuracy;
  • (b) Where our use of the data is unlawful but you do not want us to erase it;
  • (c) Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
  • (d) You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

If you wish to exercise any of the rights set out above, please contact us see Contact details at Paragraph 1.

9.1No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

9.2What we nay need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

9.3The limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10.Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

11.Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. The updated version will be indicated by the "Last Updated" date at the top of this page. Historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.

12.Third party links

This website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

13.List of third parties

External Third Parties:

• •

  Service providers acting as processors based in the United Kingdom who provide IT services, such as:

  • (a) Supabase (authentication and database);
  • (b) Vercel (hosting);
  • (c) Resend (email services);
  • (d) GitHub (sourcecode management);
  • (e) OpenAI (CV data extraction);
  • (f) YouTube/Google (videos);
  • (g) uk2.net (domain and email server);
• • Professional advisers acting as processors including lawyers, accountants and insurers based in the United Kingdom who provide legal, insurance and accounting services.
• • Third party production companies, commercial/visuals agencies or any other individual or entity acting as a processor who is considering you for a role and/or have engaged you to perform a role in a production.